FAQs

Here at Mummy Undies, we're so sure you'll love our High-Waist Protection Undies that if you don't love them within the first 30 days, just email us and we'll refund you the full cost of the undies minus shipping, no questions asked! 

ORDER PROCESSING:

Please allow up to 48 hours to process your order. Expect an email within 48 hours to let you know your order is on the way.

FLAT RATE SHIPPING Orders are generally shipped within 2-4 business days for same state (QLD) and 3-6 days for interstate shipping using Australia Post. A flat rate shipping fee of $9.95 applies to orders shipping Australia wide. We do not ship outside of Australia at this time. We occasionally offer free shipping as part of any current promotions which will be advertised accordingly on our website. 

A general recommendation is to start with 5-7 pairs and
assess your needs as your pregnancy progresses. You can then adjust and
purchase more if necessary. Keep in mind that comfort is key during pregnancy,
so having enough underwear to support your changing body is essential.

Yes, postpartum underwear is recommended for C-section
recovery. Designed for comfort, they offer support to the sensitive incision
area with a high waist, breathable materials, and room for pads or ice packs.
Consult your healthcare provider for personalised advice.

It's advisable to pack your hospital bag around the 36th
week of pregnancy. This ensures you're prepared for any unexpected early
arrivals while allowing ample time to gather essentials. Include items like
comfortable clothing, toiletries, important documents, snacks, and baby
essentials to make your hospital stay more comfortable.

Whether to use disposable underwear after giving birth is a
personal choice, and it depends on your comfort preferences and recovery needs.
Some women find disposable underwear convenient during the postpartum period,
especially in the first few days when there may be significant bleeding and
discharge. Disposable underwear is designed to be convenient, hygienic, and
often provides good coverage and support.

However, others may prefer using washable and reusable
postpartum underwear, which can be more eco-friendly and may feel more
comfortable to some individuals. These reusable options are designed to handle
postpartum bleeding and are often made with soft, breathable materials.

Consider having both disposable and reusable options packed
in your hospital bag. It allows you to choose based on your comfort and
recovery needs. Additionally, consult with your healthcare provider for
personalised recommendations based on your individual circumstances and
recovery plan.